Support

Frequently Asked Questions

Detailed answers on WhatsApp Business API registration, webhook policies, message template approvals, and transparent billing.

Technical & Operational

Your API Integration Queries, Answered

Find precise answers regarding API usage, rate limits, Meta policy compliance, multi-agent inbox setup, and sandbox access.

Technical & Webhooks

Meta Policy & Templates

Billing & Usage

Understand webhook retry policies, rate-limit auto-scaling, and guaranteed 99.99% uptime SLA for reliable data flow.

Guidelines on message template approval turnaround times, green tick verification, and direct Meta API route compliance.

Complete clarity on pricing tiers, zero hidden markups on Meta conversation rates, and multi-device usage implications.

Still have technical questions?

Our engineering support team is ready to assist with complex integration challenges and custom solutions.